Terms and Conditions

Terms and Conditions - D'Lonpo Travels

Payment and Cancellation Policy

Q: What is your payment and cancellation policy?
A: Payment of 50% is required to reserve your place in any of our programs and payment is non-transferable. The fee covers all necessary gear and equipment as well as transportation and food and lodging during the program dates. A full refund will be provided if we are forced to cancel due to any unforeseen circumstance such as inclement weather and relative safety concerns.
Please note the following cancellation and refund policy as it relates to our programs.
If you decide to cancel a program:

  • 15% cancellation fee of the total cost is applicable, if a cancellation is made at least 45 days prior to departure.
  • 30% cancellation fee of the total cost is applicable, when a cancellation is made 20 days prior to departure.
  • 50% cancellation fee of the total cost is applicable, when a cancellation is made 15 days prior to departure.
  • 75% cancellation fee of the total cost is applicable, when a cancellation is made 10 day prior to departure.
  • 100% cancellation fee of the total cost is applicable in case of No Show and last minute cancellation.
(For all the above sectors any domestic airfares will be refundable depending on the type of ticket purchased as some are non refundable tickets. Refundable tickets with a cancellation fee will be charged according to filght company. )