Payment and Cancellation Policy
D'Lonpo Travels respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.
In general, you can visit D'Lonpo Travels website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.
With specific reference to booking/e-commerce transactions, D'Lonpo Travels collects the following personal sensitive information from you while transacting through D'Lonpo Travels:
- Name and Sex
- Phone Number
- Credit Card details
- Date of birth in case of a child
- Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the hotels, airlines, etc., for the purpose of reservation and booking the services for the customer/traveller.
- Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by D'Lonpo Travels, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities.
D'Lonpo Travels will continue to enhance its security procedures as new technology becomes available, and ensures that its serurity procedures are compliant with current applicable regulations.
Thank you for using D'Lonpo Travels!